Troubleshooting Common Problems

You may encounter problems during installation such as the inability to remove a product or release, reinstall MIP, or install MIP to an alternate location. This section describes the probable causes and provides solutions.
Table 1. Common Problems Summary

Problem

Description

Product or Release Not Visible For Product RemovalIn MIP, when you choose Manage SoftwareRemove Products, the product or release you want to remove does not appear in the Product Removal Selection window.
Unable to Reinstall MIPThe version of MIP that you are trying to reinstall is the same version as the one already installed.
Unable to Install MIPYou are unable to install MIP to an alternate location.