Cause |
Solution |
|---|---|
A mismatch exists between the host ID on the INCREMENT line of the license file and the host ID of the system running the application. |
To verify whether the host IDs match, use the lmhostid command on Linux and the LMTOOLS utility on Windows. If the host ID does not match the host ID in the license file, contact Mentor to acquire a new license file. |
The hardware key driver is not installed or the correct hardware key is not plugged in. |
Install the hardware key driver and make sure the correct hardware key is plugged in and working. |
The license you installed is sufficient for only one machine but not the current machine. |
Run the software from the machine whose host ID matches the host ID specified at the server or in the license file. From Account Center, download and install the latest available licenses that are required to run the product software on your machine. |