Cannot Connect to the License Server

The license server is down.

Verify that the server is running. Use lmutil lmstat on Linux or LMTOOLS on Windows.

The network is down or mis-configured.

Use standard network commands such as ping to check the network.

The system does not recognize the host name in the license file.

Use the ping and nslookup commands to ensure that the host name resolves to the correct IP address. If the network configuration requires a fully qualified domain name, include this on the SERVER line of the license file.

A firewall is blocking access to the license server.

Refer to “Firewall Considerations”.

The specified port number is incorrect.

Verify that the port number specified in the MGLS_LICENSE_FILE or LM_LICENSE_FILE environment variable is the same as the port number defined on the SERVER line of the license file.

The lmgrd process is running on the license server, but the mgcld process failed to start or has exited.

Check the path to mgcld in the license file and restart the license server.