Common Server-Side Problems and Solutions

You may have problems with the license server workstation. This section describes common issues and their solutions.
Table 1. Common Server-Side Problems Summary

Problem

Description

Incorrect HostWhen attempting to start the license server, mgcld returns a message that the server has the wrong host ID.
Inconsistent Encryption CodeThe encryption code in the license file is incorrect.
License Server Does Not Support This FeatureUNSUPPORTED message appears in the server debug log file along with the message “License Server does not support this feature.”
(Linux only) License Server Does Not Respond and Complains About File DescriptorsThe license server crashes, hangs, or stops serving licenses and complains about file descriptors.
Unable to Find File When Starting a License ServerWhen starting a license server, the server debug log file reports “File not found.”